--- title: "Search settings" description: "Choose how customers search your store locator, how far it looks, how results are sorted and grouped, which filters show, and the wording in the search bar." product: "Shoppy Store Locator" section: "Settings and design" url: https://help.shoppyconnect.com/store-locator/settings-and-design/search-settings markdown_url: https://help.shoppyconnect.com/store-locator/settings-and-design/search-settings.md last_updated: 2026-11-05 tags: ["settings", "search", "radius", "filters", "geolocation", "results", "no results message"] --- # Search settings > Choose how customers search your store locator, how far it looks, how results are sorted and grouped, which filters show, and the wording in the search bar. The **Search** tab in **Settings** controls how customers find stores. Change a setting, then click **Save** in the bar at the top. Changes show on your store locator straight away. ## Search method ![The Search method and Results sections of the Search tab, with Search type, Auto search for locations, How to find the customer's location, Auto Geo IP, Search radius, Result limit, Distance unit, Group results by, and Store order before search](https://help.shoppyconnect.com/_astro/01-search-method-results.DSS_pz6b_g7qJT.webp) | Setting | What it does | | --------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Search type** | **Address** lets customers search from any address, with suggestions as they type. **Postcode / Suburb** lets them search by postcode or suburb name. | | **Auto search for locations** | When **Enabled**, results update as soon as the customer picks an address, without pressing **Search**. Not available with **Postcode / Suburb**. | | **How to find the customer's location** | What happens when a customer clicks the location button. **Geolocation** asks the browser for their exact location, with their permission. **IP address** uses their approximate location from their internet connection, without asking. **None** turns location lookup off. | | **Auto Geo IP** | When **Enabled**, the map centres on the visitor's approximate location as soon as the page loads, and the location button is hidden. | Address suggestions need a Google Maps or Mapbox key. See [Map settings](https://help.shoppyconnect.com/store-locator/settings-and-design/map-settings.md). ## Results | Setting | What it does | | ----------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Search radius** | How far from the searched location to look for stores, for example `50` km. | | **Result limit** | The most stores shown for one search. | | **Distance unit** | **Km** or **Miles**. | | **Group results by** | Show results under headings by **Country**, **City**, or **Province**, or **None** for one list. | | **Store order before search** | How stores are sorted when the page first loads, before a search. **Manual** uses each store's **Sort order** number. You can also sort by **Store name A–Z** or **Z–A**, or keep the **Default**. | After a search, results are listed nearest first. If customers often see no results, try a bigger **Search radius**. ## Search area, filters, and labels ![The Search area, Filters, and Labels & visibility sections, with countries for address search, the filters to display, the reset filters button, the search placeholder, the geolocation button text, the no results message, and visibility settings](https://help.shoppyconnect.com/_astro/02-area-filters-labels.D6ixnI45_8sUYa.webp) ### Search area Limit address suggestions to the countries you trade in, so customers in Australia aren't offered streets in Austria. - Pick a country under **Search based on country**. - To allow more than one country, tick **Enable multiple location restrictions**, then add each country. ### Filters - **Filters to display**: the filters customers can use to narrow the list: **Tags**, **Distance**, **State**, and **Country**. Click a filter to turn it on or off. - **Reset filters button**: show or hide a button that clears all filters at once. Tag filters use the tags on your stores. Keep tag names consistent so the filter list stays tidy. See [Add and edit a store](https://help.shoppyconnect.com/store-locator/managing-stores/add-and-edit-a-store.md#status-and-tags). ### Labels and visibility | Setting | What it does | | ---------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | **Search placeholder** | The hint text in the empty search box, for example `Town or postcode`. | | **Geo location button text** | The text on the location button, for example `Near me`. | | **No results message** | What customers see when no stores are found. Click **address** under the field to insert `{{address}}`, which is replaced with what they searched for, for example `No stores found near {{address}}`. | | **Address search input** | Show or hide the search box. | | **Search button label** | Show or hide the text on the search button. When hidden, the button shows an icon only. | To show these labels in other languages, use **Translations** in the app menu. See [Translations](https://help.shoppyconnect.com/store-locator/online-store/translations.md). ## Related guides - [Map settings](https://help.shoppyconnect.com/store-locator/settings-and-design/map-settings.md) - [Design and layouts](https://help.shoppyconnect.com/store-locator/settings-and-design/design-and-layouts.md)