---
title: "Add and edit a store"
description: "Add a store to Shoppy Store Locator, place it on the map, and fill in its contact details, description, photos, tags, and store page."
product: "Shoppy Store Locator"
section: "Managing stores"
url: https://help.shoppyconnect.com/store-locator/managing-stores/add-and-edit-a-store
markdown_url: https://help.shoppyconnect.com/store-locator/managing-stores/add-and-edit-a-store.md
last_updated: 2026-11-05
tags: ["stores", "add store", "edit store", "address", "map pin", "tags", "photos", "store page"]
---

# Add and edit a store

> Add a store to Shoppy Store Locator, place it on the map, and fill in its contact details, description, photos, tags, and store page.

A **store** is one physical location your customers can visit. Each store has its own address, pin on the map, contact details, trading hours, photos, and tags. Only **active** stores with a pin are shown on your store locator.

This guide covers:

1. [Add a store](#add-a-store)
2. [Store details](#store-details)
3. [Address and map pin](#address-and-map-pin)
4. [Description, photos, status, and tags](#description-photos-status-and-tags)
5. [Links and socials](#links-and-socials)
6. [Store page](#store-page)
7. [Save, discard, or delete a store](#save-discard-or-delete-a-store)

## Add a store

Go to **Stores** and click **Create store**. Choose how you want to add stores:

![The Create store dialog, with Import Shopify locations, Add a store manually, Import from Google My Business, Use Google Sheets, and Import a CSV file](https://help.shoppyconnect.com/_astro/01-create-store.q0-gHEAb_ZwS14V.webp)

| Option                             | Best for                                                    |
| ---------------------------------- | ----------------------------------------------------------- |
| **Import Shopify locations**       | Locations you already have in your Shopify admin.           |
| **Add a store manually**           | One store at a time. This guide walks you through the form. |
| **Import from Google My Business** | Many stores you already manage on Google.                   |
| **Use Google Sheets**              | Managing your stores in a spreadsheet that syncs.           |
| **Import a CSV file**              | Many stores at once from a spreadsheet on your computer.    |

Click **Add a store manually** to open the **Add store** form. New stores start with your default trading hours from **Settings**.

To change a store later, click it on the **Stores** page, or click **⋯** at the end of its row and choose **Edit store**.

## Store details

![The Store details section, with Name, Label, Email, Phone number, Timezone, and Sort order](https://help.shoppyconnect.com/_astro/02-store-details.6pgPpi0O_EEeVa.webp)

| Field            | What it does                                                                                                      |
| ---------------- | ----------------------------------------------------------------------------------------------------------------- |
| **Name**         | Required, at least 3 characters. Customers see it in the store locator, for example `Urban Stitch Perth`.         |
| **Label**        | Optional. A short badge shown next to the store name, such as `Flagship` or `New`.                                |
| **Email**        | The store's email address.                                                                                        |
| **Phone number** | The store's phone number.                                                                                         |
| **Timezone**     | The store's local timezone. Type a city or GMT offset to search. It's used to show **Open now** correctly.        |
| **Sort order**   | Lower numbers are listed first in your store locator. Leave it empty to list the store last. Duplicates are fine. |

Set the **Timezone** for every store, especially if your stores are in different states or countries. Without it, a store can show as open or closed at the wrong time.

## Address and map pin

The address places the store on the map.

![The Address section, with Address line 1, Address line 2, Country, State / province, City, Postcode, a map with a red pin, and the latitude and longitude](https://help.shoppyconnect.com/_astro/01-address-pin.I2JSyoR9_1zuwlH.webp)

1. Start typing the address in **Address line 1**.
2. Pick the right address from the suggestions. The app fills in **Country**, **State / province**, **City**, and **Postcode**, and drops a pin on the map.
3. Check the pin. If it's not exactly on the store, drag it to the right spot. The **Latitude** and **Longitude** update as you drag.
4. Add a unit, suite, or shop number in **Address line 2** if you need to.

**Address line 1** is required. If you type an address without picking a suggestion, the store is saved without a pin and won't show on the map. See [Fix stores missing from the map](https://help.shoppyconnect.com/store-locator/managing-stores/fix-stores-missing-from-the-map.md).

## Description, photos, status, and tags

### Description

- **Short description**: one or two lines shown in the store list, for example `Relaxed summer styles`.
- **Description**: a longer description shown on the store's page. Use the toolbar to add headings, bold text, lists, and links. Click **+ Accordion** to add a collapsible section, or **Edit HTML** to edit the HTML directly.

### Trading hours

Set the store's weekly hours and any holidays. See [Trading hours and special dates](https://help.shoppyconnect.com/store-locator/managing-stores/trading-hours-and-special-dates.md).

### Media

Add photos of the store. They're shown on the store's page.

![The Media section with two store photos, one marked Primary, and the Status & tags section with Status set to Active and a Casual tag](https://help.shoppyconnect.com/_astro/04-media-status-tags.CC5p5G6c_v4LRi.webp)

- Drag photos into the **Media** box, or click it to upload. You can upload JPG, PNG, and WebP files up to 2 MB each.
- The **Primary** photo is the store's main image. To change it, click **⋮** on a photo and choose **Select as primary**.
- To remove photos, tick them and click **Remove**.

### Status and tags

- **Status**: **Active** stores are shown on your store locator. **Inactive** stores are hidden but kept, so you can turn them back on later. Use **Inactive** for a store that's closed for renovations, or one that's not open yet.
- **Tags**: labels such as `Outlet`, `Service centre`, or `Casual`. Customers can use them to filter your store locator. Type a tag and press **Enter** to add it.

Keep tag names consistent across stores. `Outlet` and `outlet` are two different tags.

If the store is linked to your Google Business Profile, you'll see **Linked to Google Business Profile** here. Its trading hours and special dates stay in sync with Google. See [Google Business Profile](https://help.shoppyconnect.com/store-locator/importing-and-syncing/google-business-profile.md).

## Links and socials

All optional. They're shown on the store's page and can appear in search results.

- **Founding date**: when the store opened.
- **Website**: a page about this store, if you have one.
- **Facebook**, **Instagram**, and **X**: links to the store's own social pages.

## Store page

A store page is a page on your online store for one store, with its details, hours, photos, and map. The app creates and manages it for you.

![The Search engine listing preview and the Store page section, with Publishing set to Active, the store page link, and the store code](https://help.shoppyconnect.com/_astro/05-search-engine-store-page.5ycdmiQt_2eX3LF.webp)

- **Search engine listing** previews how the store's page could appear in Google search results.
- **Create store page** creates the page on your online store. The page address is based on the store name, for example `/pages/urban-stitch-brisbane`.
- Once the page exists, the **Publishing** switch shows or hides it on your online store. The page link is shown under it.
- Click **⋯** for more actions: **View page**, **Translate page**, or **Delete store page**. Deleting a store page removes its address, so links to it stop working. The store stays in your store locator.
- **Store code** is the store's ID in the app.

To create pages for many stores at once, use [Create store pages](https://help.shoppyconnect.com/store-locator/managing-stores/bulk-actions.md) on the **Stores** page.

For more about store pages, including how to change their layout and link to them, see [Store pages](https://help.shoppyconnect.com/store-locator/online-store/store-pages.md).

## Save, discard, or delete a store

- When you change anything, a save bar appears at the top of the page. Click **Save** to keep your changes, or **Discard** to undo them.
- If a required field is missing, a message at the top lists what needs fixing. Click an item to jump to the field.
- Changes show on your store locator straight away.

To delete a store, click **Delete store** at the bottom of the form, then confirm. This can't be undone. The store's page on your online store isn't deleted, so delete it first from the **Store page** section if you no longer need it.

If you might reopen the store later, set its **Status** to **Inactive** instead of deleting it.

## Related guides

- [Getting started with Shoppy Store Locator](https://help.shoppyconnect.com/store-locator/getting-started/getting-started.md)
- [Trading hours and special dates](https://help.shoppyconnect.com/store-locator/managing-stores/trading-hours-and-special-dates.md)
- [Find and filter stores](https://help.shoppyconnect.com/store-locator/managing-stores/find-and-filter-stores.md)
- [Update many stores at once](https://help.shoppyconnect.com/store-locator/managing-stores/bulk-actions.md)