---
title: "Trading hours and special dates"
description: "Set each location's weekly trading hours, add holidays and one-off changes, and choose the default hours for new locations."
product: "Shoppy Find in Store"
section: "Locations"
url: https://help.shoppyconnect.com/find-in-store/locations/trading-hours-and-special-dates
markdown_url: https://help.shoppyconnect.com/find-in-store/locations/trading-hours-and-special-dates.md
last_updated: 2026-11-05
tags: ["trading hours", "opening hours", "special dates", "holidays", "public holidays", "default hours"]
---

# Trading hours and special dates

> Set each location's weekly trading hours, add holidays and one-off changes, and choose the default hours for new locations.

Customers see each store's opening hours in the Find in Store widget, for example **Open today 9:00 AM – 5:00 PM**. Keep them up to date so customers don't turn up to a closed store.

## Set a location's weekly hours

1. Go to **Locations** and open the location.
2. Under **Trading hours**, either:
   - Tick **Use default trading hours** to use the [default hours](#default-trading-hours), or
   - Untick it and set the hours for each day.
3. For each day, use the switch to mark it open or closed, and set the opening and closing times.
4. Click **Save**.

![The Trading hours card, with Use default trading hours unticked, Monday to Saturday open 09:00 to 17:00, and Sunday switched off and showing Closed](https://help.shoppyconnect.com/_astro/01-trading-hours.k6ub12TD_1Dvd6l.webp)

The closing time must be after the opening time. If it isn't, you'll see a message such as **Monday: closing time must be after opening time**.

## Add a special date

Special dates are holidays or one-off changes, such as Christmas Day or a late-night shopping event. They override the weekly hours on that date.

1. Open the location and scroll to **Special dates**.
2. Click **Add date**.
3. Enter a **Label**, for example `Christmas Day`.
4. Choose the **Date**. For a range of days, also choose an **End date**.
5. Choose the hours:
   - Leave the switch off for **Closed all day**.
   - Turn it on for **Open with custom hours**, then set the opening and closing times.
6. Click **Add date**, then click **Save** on the location.

![The Add special date window, with the label Christmas Day, the date 25 December 2026, an empty End date, and the Closed all day switch](https://help.shoppyconnect.com/_astro/02-add-special-date.CYEgG67__1H77B4.webp)

The date is added to the list. Click **Edit** to change it, or **Delete** to remove it.

![The Special dates card, listing Christmas Day, Fri, Dec 25, 2026, Closed, with Edit and Delete buttons](https://help.shoppyconnect.com/_astro/03-special-dates-list.gFbZGz2L_2aplPU.webp)

Special dates are set per location. Add public holidays to each store that closes for them.

## Update hours for many locations

1. Go to **Locations**.
2. Tick the locations you want to change.
3. Click **Update hours**.
4. Set the hours, then save.

This replaces the weekly hours of the selected locations. Their special dates stay as they are.

## Default trading hours

The default trading hours are a starting point for your locations. Out of the box, they're Monday to Sunday, 9:00 AM to 5:00 PM.

![The Default trading hours card on the Locations page, showing Mon–Sun 9:00 AM – 5:00 PM and an Edit button](https://help.shoppyconnect.com/_astro/04-default-trading-hours.BklW-cpq_Z1YlGHt.webp)

To change them:

1. Go to **Locations** and scroll to **Default trading hours**.
2. Click **Edit**.
3. Set the hours, then save.

The defaults are used when:

- You add a location by hand.
- You tick **Use default trading hours** on a location.

Changing the defaults doesn't change locations you've already added. To update them, tick **Use default trading hours** on each one, or use [Update hours](#update-hours-for-many-locations).

Locations imported from Shopify don't get the default hours automatically. Set their hours after you import them.

## How customers see your hours

Customers see today's hours under each store, for example **Open Today 8:30 AM to 5:30 PM**. They click the **>** next to it to see the rest of the week, and any special dates coming up.

![A store's trading hours on the online store, opened up, with today's hours at the top, then the hours for the rest of the week, and Sunday Closed](https://help.shoppyconnect.com/_astro/05-trading-hours.AvDfwLtV_1MJfAv.webp)

Hours show in 12-hour or 24-hour time, depending on **Time format** in **Settings** › **Widget appearance**. See [Display types](https://help.shoppyconnect.com/find-in-store/widget-settings-and-design/display-types.md#other-layout-settings).

## Related guides

- [Add and edit a location](https://help.shoppyconnect.com/find-in-store/locations/add-and-edit-a-location.md)
- [Find, filter, and bulk edit locations](https://help.shoppyconnect.com/find-in-store/locations/find-filter-and-bulk-edit-locations.md)