Billing and help
Uninstall Shoppy Find in Store
What to do before you uninstall, how to uninstall the app, and what happens to your plan, settings, locations, and theme afterwards.
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You can uninstall Shoppy Find in Store at any time from your Shopify admin.
Before you uninstall
- Make a note of your settings, such as your display type, colours, stock messages, and translations, if you might come back. They’re removed when you uninstall.
- Tell your team, if staff point customers to the store stock on your website.
- Check with us first, if something isn’t working. Email help@shoppycommerce.com.au. We may be able to fix it.
Uninstall the app
- In your Shopify admin, go to Settings › Apps.
- Find Shoppy Collect - Find in Store and click ⋯ next to it.
- Click Uninstall, then confirm.
What happens when you uninstall
| What | What happens |
|---|---|
| Your plan | Shopify cancels your plan straight away. You’re not charged again. |
| Find in Store blocks | Shopify stops showing blocks from uninstalled apps, so the widget and the other Find in Store blocks disappear from your online store. You don’t need to edit your theme. |
| Settings and translations | Removed, including your Google Maps API key, widget design, stock settings, and translations. |
| Locations | Kept in the app, so they’re there if you reinstall. To have them deleted, email us. |
| Klaviyo connection | Removed. Events already sent to Klaviyo, and segments you created, stay in your Klaviyo account. |
| Your Shopify locations and stock | Not changed. The app only reads them. |
If you reinstall later
- Your free trial doesn’t restart. Choose a plan to keep using the app. See Plans and billing.
- Check your locations in Locations, and import any new ones from Shopify.
- Add your Google Maps API key again, and set up your widget design, stock settings, and translations.
- Check the widget is on your product pages, and add it again if it’s missing. See Add the widget to your product page.