---
title: "Uninstall Shoppy Find in Store"
description: "What to do before you uninstall, how to uninstall the app, and what happens to your plan, settings, locations, and theme afterwards."
product: "Shoppy Find in Store"
section: "Billing and help"
url: https://help.shoppyconnect.com/find-in-store/billing-and-help/uninstall-the-app
markdown_url: https://help.shoppyconnect.com/find-in-store/billing-and-help/uninstall-the-app.md
last_updated: 2026-11-05
tags: ["uninstall", "remove app", "cancel", "billing", "reinstall"]
---

# Uninstall Shoppy Find in Store

> What to do before you uninstall, how to uninstall the app, and what happens to your plan, settings, locations, and theme afterwards.

You can uninstall Shoppy Find in Store at any time from your Shopify admin.

## Before you uninstall

1. **Make a note of your settings**, such as your display type, colours, stock messages, and translations, if you might come back. They're removed when you uninstall.
2. **Tell your team**, if staff point customers to the store stock on your website.
3. **Check with us first**, if something isn't working. Email [help@shoppycommerce.com.au](mailto:help@shoppycommerce.com.au). We may be able to fix it.

## Uninstall the app

1. In your Shopify admin, go to **Settings** › **Apps**.
2. Find **Shoppy Collect - Find in Store** and click **⋯** next to it.
3. Click **Uninstall**, then confirm.

## What happens when you uninstall

| What                                 | What happens                                                                                                                                                              |
| ------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Your plan**                        | Shopify cancels your plan straight away. You're not charged again.                                                                                                        |
| **Find in Store blocks**             | Shopify stops showing blocks from uninstalled apps, so the widget and the other Find in Store blocks disappear from your online store. You don't need to edit your theme. |
| **Settings and translations**        | Removed, including your Google Maps API key, widget design, stock settings, and translations.                                                                             |
| **Locations**                        | Kept in the app, so they're there if you reinstall. To have them deleted, email us.                                                                                       |
| **Klaviyo connection**               | Removed. Events already sent to Klaviyo, and segments you created, stay in your Klaviyo account.                                                                          |
| **Your Shopify locations and stock** | Not changed. The app only reads them.                                                                                                                                     |

## If you reinstall later

- Your free trial doesn't restart. Choose a plan to keep using the app. See [Plans and billing](https://help.shoppyconnect.com/find-in-store/billing-and-help/plans-and-billing.md).
- Check your locations in **Locations**, and import any new ones from Shopify.
- Add your Google Maps API key again, and set up your widget design, stock settings, and translations.
- Check the widget is on your product pages, and add it again if it's missing. See [Add the widget to your product page](https://help.shoppyconnect.com/find-in-store/getting-started/add-the-widget-to-your-product-page.md).

## Related guides

- [Plans and billing](https://help.shoppyconnect.com/find-in-store/billing-and-help/plans-and-billing.md)
- [Getting help](https://help.shoppyconnect.com/find-in-store/billing-and-help/getting-help.md)